Safe Housing Advocate


Organization: Crisis Intervention Services of Oskaloosa

Program: Transitional Housing/Shelter

Reports to: Director of Housing Services


Job Summary


Provide trauma informed advocacy on medical, legal and governmental options to survivors of sexual assault and other violent crime that are transitioning through safe housing into permanent housing or other programming throughout the region. Work to identify barriers to self-sufficiency and coordinate referrals to programming partners and resources throughout the region.


Agency Functions


Crisis Intervention Services supports individuals and families rebuilding their lives in the aftermath of sexual assault or other violent crime. Advocates exhibit a belief in non-violence and a desire to advocate on behalf of persons affected by interpersonal violence in a non-discriminating manner. Uphold the belief that high quality, client services are the top priority.



Client Centered Responsibilities


  • Maintain coverage of the 24-hour crisis and business lines; provides quality information and referrals. Perform crisis intervention and safety planning for shelter residents and crisis line callers.

  • Conduct Shelter intakes, including screening, interviews, orientation to the Shelter facilities, room assignments, and completion of intake paperwork.

  • Conduct exit interviews and ensure the completion of client-based data and exit paperwork.

  • Collect and enter client data and service data.

  • Conduct confidential crisis counseling; legal, medical, and economic advocacy; safety planning; information and referrals; transportation; peer support groups; and other needed services to adult and child victims of sexual assault and domestic violence.

  • Conduct empowerment focused advocacy assisting clients with referrals and resources to obtain emergency food, clothing and transportation.

  • Conduct empowerment focused advocacy to assist clients in obtaining employment, transitional/permanent housing and overall achievement of goals of self-sufficiency.

  • Build and maintain relationships with providers that will increase access to holistic interventions for survivors seeking services in all 12 counties.




General Organizing

  • Ensure residents safety through regular facility checks. Follow guidelines and Shelter policies and procedures. Model, explain, and enforce Shelter policies and guidelines. Keep empty bedrooms, client linens, basement, laundry room, playroom and garage clean and organized. Sort and put away donations/supplies away as needed. Maintain shelter alarm system as needed.

  • Other duties as assigned.


Required Skills

  • Proficient in Microsoft office, contact management and other computer programs.

  • Team player, demonstrated collaboration skills.

  • Ability to read and comprehend safety rules, operating and maintenance instructions, and procedure manuals.

  • Demonstrate a harmonious attitude, exercise professional ethics.

  • Excellent verbal and written communication skills.

  • Foster respectful working relations with residents, staff, volunteers and the general public.

  • Participate in staff meetings as directed.

  • Maintain scheduled work hours and notify your immediate supervisor personally of absences.


Credentials and Training

  • Paid training provided to obtain state, ICADV, and Iowa CASA Victim Counselor and Shelter Advocate certifications. Continuing education opportunities available.  


Position Qualifications

  • Bachelor Degree in social work, psychology, related field OR combination of equivalent education and experience.

  • Previous experience in the following preferred: victim services, crisis intervention, and behavioral health.

  • Must demonstrate ability to organize, prioritize and plan work to meet deadlines; behavior management techniques, confidentiality and observation.

  • Ability to complete mandatory training to qualify as victim advocate within 30 days of employment.

  • Ability to pass state, federal and child abuse background checks.


Hours and Pay

  • Evening and Weekend Shift

  • Hourly rate: $14.00 - $16.00 per hour

  • Part-time: 15 - 20 hours per week


To apply send cover letter and resume to 

CIS Director of Housing Services ยท

Sexual Assault/Violent Crime Hotline: 1-800-270-1620 

Emergency Housing Hotline: 1-844-673-5499

Domestic Violence Hotline: 1-800-464-8340 (Provided by Family Crisis Center)

CIS is supported by United Way of Grinnell, Jasper, Mahaska and Marion Counties. 
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Non-Emergency Number - 641-673-0336 
Copyright 2016 Crisis Intervention Services. All rights reserved. 500 High Ave West Oskaloosa, IA 52577